Contact us at +63947128964

Shipping & Delivery Policy

Any shipping and delivery matters are governed by this policy ("Shipping & Delivery Policy")

1. Delivery charges

a. You will be shown the delivery charges due for each order prior to making a payment. We work with logistics providers to provide you with the best possible rates, where applicable.

2. Order Processing

In order to process you order kindly:

a. E-mail a screenshot of your transaction slip to 8bitfiction.ch8@gmail.com with the subject "PAYMENT"

    Please include your name and order details in your message 

b. Wait for a confirmation e-mail.

c. We will hold your order for 3 days. Unpaid items shall be forfeited otherwise.

3. Dispatch time

Please allow 2-5 working days post your payment confirmation for the shipment to be dispatched.

4. Delivery time

The delivery time is approximately 5 working days for domestic shipments from the date of shipment within Philippines. Deliveries will be made to the address provided by you at the time of the order.

Though we endeavour to ensure that the shipment reaches you in time, there may be delays due to unforeseen circumstances.

5. Damaged / Defective goods

If the goods you receive are damaged or defective or not matching your order, you will be required to intimate us about such cases within 24 hours of delivery. Please refer to our Returns & Exchange policy for more details.

6. Product Returns

The shipping costs incurred for the return of any item(s) will be borne you. Please refer to our Returns & Exchange policy for more details.